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Privacy Policy
Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this Policy explaining our online information practices. To make this Policy easy to find, we make it available from a link displayed on all pages on all sites and at every point where personally identifiable information may be requested.

The Information We Collect

This Policy applies to all information collected or submitted on the PsycTech, Ltd. or TicHelper.com websites. If you enroll in any of the subscriptions provided by PsycTech, Ltd., you may be required to provide information in order to set up your account. The registration information collected at these pages includes:

    Name
    Email Address
    Billing Address
    Phone Number
    Credit Card Information
    IP Address.

Note: An IP Address is associated with the access point through which you enter the Internet, typically through your Internet Service Provider. Standing alone, your IP address is not personally identifiable. But we may use IP addresses to collect information regarding the frequency with which our subscribers visit various parts of our sites and we may combine IP addresses with personally identifiable information.


Our Web site also collects information through a variety of technical methods, including cookies and Web beacons. Information gathered may include daily number of visitors to our sites, the daily number of subscribers logged on to our sites, and the home countries of new subscribers. This information normally will be collected on an aggregate basis which will not be associated with you as an individual.

We may use the information we obtain, as described above, to improve the content of our Web site and to improve our programs for our subscribers. For example, when you return to one of our Web sites after logging in, cookies provide information to the site so that the site will remember who you are. Of course, you may elect to block or erase cookies which we send to your Web browser and which are stored on your computer. But if you do so, some Web site functionality may be lost.

However, we do not and will not sell, rent, swap or otherwise disclose your registration information or the other information described above.

Lost or Stolen Information

If your credit card or password is stolen or used without your permission, immediately notify us. Upon notification, we will cancel your credit card number and/or password and update our records. You may be unable to access certain services while we process the credit card and/or password change.

The Way We Use Information

We use the information you provide about yourself when subscribing to an online product or placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We may use non-identifying and aggregate information for program evaluation and to better design our products. For example, the authors of TicHelper.com may be able to know, on average, how many tics subscribers have or how hard they are working on those tics, but we may or may not know the identity of any of these individual subscribers. It also will be important for the program developers to "hear" all comments subscribers have about the utility of the procedures described. This information will help the developers to broaden the base of knowledge about these disorders, optimize the utility of these programs, and to help advance future treatments.

Our Commitment To Data Security

In an attempt to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online. But no security system is perfect and we cannot guaranty that unauthorized access will never take place even though we will continually use good faith efforts to prevent this. We also rely on the security measures instituted by the various services that host Tickhelper.com. Although we believe that these measures are adequate to prevent access to private information under normal circumstances, it may be possible for the information to be retrieved from the hosts’ computers by criminals, in ways that are beyond our control.

No Liability For Acts of Third Parties

Although we have made good faith efforts to safeguard the confidentiality of the registration data, transmissions made by means of the Internet cannot be made absolutely secure. WE WILL HAVE NO LIABILITY FOR DISCLOSURE OF REGISTRATION DATA DUE TO ERRORS IN TRANSMISSION OR THE UNAUTHORIZED ACTS OF THIRD PARTIES.

Linked Websites

WE ARE NOT RESPONSIBLE FOR THE PRACTICES EMPLOYED BY WEBSITES LINKED TO OR FROM OUR WEB SITE, NOR THE INFORMATION OR CONTENT CONTAINED THEREIN. Often, links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our web site.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at support@TicHelper.com. Alternatively, you may telephone us at 713-527-7484.